Delete account

What is deleted

The whole account and everything that belongs to it: planned and completed workouts, sets, cardio sessions, body measurements and body photos, goals, your own workouts and programs, your own exercises with photos, settings and sign-in details. Deletion happens immediately on our servers and cannot be undone. Backups are overwritten within 14 days. No data is kept after that.

If you want to keep something: export first. Under Settings in the app you will find Export as CSV.

Option 1 – in the app or on the web

1. Open Passboken (or the web app) and sign in.
2. Go to Settings (the gear icon) and scroll to the bottom.
3. Tap Delete account and confirm.

The account and all data are removed right away. The app returns to the start screen.

Open the web app and delete

Option 2 – by email

If you cannot access the app: send an email to support@itendi.se from the email address linked to the account, with the subject "Delete my Passboken account". We delete the account within 7 days and confirm by email. If you write from another address we will ask you to confirm that the account is yours before deleting.

Using the app without an account?

Then your data only exists on the phone. Uninstall the app, or clear the app's data under the phone's settings, and everything is gone. Nothing has been sent to us.